Help

Click on the Contact Us button in the main menu. You may call, email, FAX, write us at any time

This website domain is owned by the parent company Crisis Management Systems Inc. (CMS Inc.) Our business started in 1991 in San Francisco, CA as a safety and disaster preparedness training and consulting business.

In 1995 we added a website to sell a few products but we kept our company name. At that time we didn't know that we would become pioneers in safety and disaster response products on the Internet. We now operate many websites that provide different mixes of products and services for our customers with specialized needs. Because of our training and "real-world" experience in disaster management and emergency care, we continue to provide practical information and insight for our customers as we did when we were a "purely" consulting and training company.

In order to keep our prices competitive and the ability to customized products to the needs of our customers unique needs, we are unable to provide our customers financing with terms and accounts. Business credit cards offer companies and governement agencies the ability for terms and most groups use them. We are happy to discuss any payment issues directly with your account manager.

You can send us a P.O. and we will convert the Information into an Invoice and quickly send it back for your accounting department to issue a check.

We accept a variety of ways for payment including: Credit cards, Check, money order, EFT and International Wire Transfer

This is a question we get often. We no longer have a retail store. It was in San Francisco, many years ago. We moved to Virginia in 2001 to an area that is too small for a conventional retail store.

No. Our full selection of products is too broad to interest anyone. No one wants a 500 page catalog when your interest is on 2-3 items.

We have plans to build a PDF catalog for free download. In the meantime you can select Categories or specific products and click the print feature in your computer to get a hard copy. This saves having to charge extra to cover the cost of mailing catalogs. (on average $5-$8 per copy)

Your Credit Card be charged throught our Allthingsfirstaid Merchant account. Your statment will read ALLTHINGSFIRSTAID. This is also noted on your invoice and Email confirmation. Charge backs for any confusion will incure an additional $20 fee due to the amount of extra paperwork the credit card companies require us to complete in these rare occurances. Please feel free to contract us directly with any questions about your order. We are always here to help.